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Software Update Guide

  • Magento upgrade overview
  • Prerequisites
    • Set ulimit for the web server user
    • Set up cron for update and upgrade
    • Update and upgrade checklist
  • Magento Marketplace example
  • Run the Module Manager
    • Start the Module Manager
    • Step 1. Readiness check
    • Step 2. Back up the file system and database
    • Enable/Disable
  • Upgrade from Magento Open Source to Magento Commerce
  • Command-line upgrade
    • Upgrade using the custom script
    • Upgrade using the Composer plugin
    • Upgrade with sample data
  • Run System Upgrade
    • Start System Upgrade
    • Step 1. Select versions to upgrade
    • Step 2. Readiness check
    • Step 3. Back up the file system and database
    • Step 4. Upgrade
  • Applying patches
  • Update the updater application
  • Troubleshooting
    • Sorry, we can't take that action right now
    • Roll back after update failure
    • Maintenance mode options for upgrade

Troubleshooting

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The following topics discuss Component Manager and System Upgrade errors and suggested solutions:

Both Component Manager and System Upgrade

  • Troubleshoot cron
  • Troubleshoot component dependencies
  • Troubleshoot the updater application
  • Troubleshoot backup

System Upgrade only

  • “Sorry, we can’t take that action right now”
  • Roll back after upgrade failure
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